FREQUENTLY ASKED QUESTIONS

From the start of every home improvement project, we know there is always a whirlwind of questions that are going through your mind. From the moment you begin to work with us, you will know that you made the right decision from the quality of painting services, to the level of professionalism and expertise that we bring. Feel free to look at the common painting questions that we field during our initial meeting, to during and after the finished job!

 

As always, you can contact us with any other questions that you may have by calling (585) 208-2554.

Frequently asked questions

Do you have insurance?


All painting contractors should have insurance. The two forms of insurance should be workmans compensation and liability insurance.




How will my house be prepped for painting?


Prep work is the most important part of any painting project. Depending on the substrate that the paint is being applied to will determine the type and the amount of actual prep work it will require. Sanding, caulking, patching, taping, and cleaning are all different forms of prep work. At the start of any job we will provide a detailed list of the steps we will take to accomplish the job with the highest quality finish.




Will you keep my house clean?


We will treat your home as though it is our own home. Your house will be fully protected from potential paint spills with new tarps and plastic from the moment we walk in. At the end of every working day we will clean up and make sure that your home is cleaner than when we first started. We take a lot of pride in the cleanliness of our working environment because we know that the quality of our product is greatly influenced by it.




What grade paint will be used?


The quality of the paint will be specified by the homeowner before we provide an estimate. We will educate the homeowner with the proper knowledge of the potential products to be used for the project, along with the price difference of the products.




Does your work come with a warranty?


We warranty our work with a 1 year craftsmanship warranty. This means that we will come and fix anything that we may have missed or if there is an area that does not quite look the way it should. This does not include damage that has occurred after the project was finished.




How often should I paint my homes exterior?


A quality exterior paint job should last at least 10 years.




How long will it take you to paint my house?


We understand that you will be eager to get your home painted in a timely manner! From our initial consultation & estimate, we will work with you to get an idea of your ideal timeline. The amount of time it will take to paint your house will be dependent on the size of the home, as well as any additional finishes that you are looking for.




Do you charge for estimates?


No. All of our estimates are free, and a great opportunity to learn more about you are looking for in your interior or exterior house painting project.